Inrico PTT Privacy Policy
Inrico PTT respects and protects the personal privacy of all service users.
Inrico PTT will be used primarily as your emergency communication tool, which can be used by most businesses and individuals for fast, efficient, and secure transaction management.
In order to provide you with a more accurate and personalized service, Inrico PTT(" PTT ", "we" or "our") will use and disclose your personal information as set out in this Privacy Policy. However, Inrico PTT will treat such information with a high degree of diligence and prudence. Except as otherwise provided in this Privacy Policy, Inrico PTT will not disclose or provide this information to third parties without your prior permission. Inrico PTT may update this Privacy Policy from time to time. When you agree to the Inrico PTT Service Usage Agreement, you are deemed to have agreed to the entire contents of this Privacy Policy. This Privacy Policy is an integral part of the Inrico PTT Service Usage Agreement.
The information we collect
Inrico PTT must receive or collect certain information to operate, provide, improve, understand, customize, support and market our Services, including when you install, access or use our Services.
The type of information we receive and collect depends on how you use our services. We require certain information to provide our services, without which we will not be able to provide you with the corresponding service.
Our services have optional features that, if you use them, require us to collect additional information in order to provide such features. You will receive notice of such collection as appropriate. If you choose not to provide the information required to use a feature, you will not be able to use that feature. For example, if you do not allow us to collect your location data from your device, you will not be able to share your location with your contacts, can't inform you of your contact or business manager when you initiate SOS in emergency situations, etc. You can manage permissions from the Settings menu on your Android device.
The information you provide
l Media files and text information. When you send a media file (voice, picture, video) or text message in a message, we will temporarily store the media on our servers to help more effectively send other users or groups you specify, and also facilitate better viewing and more efficient communication by managers.
Information collected automatically
l Usage and log information. We collect information about your activities on our services, such as service-related information, diagnostic information and performance information. This includes information about your activities (including how you use our Services, your service Settings, how you use our Services to interact with others (including when you interact with businesses) and the timing, frequency and duration of your activities and interactions), log files, as well as diagnostics, crashes, website and performance logs and reports. This also includes information about when you started using our services; The features you use, such as our messages, calls, status, groups (including group names, group pictures, group descriptions), profile photos; Whether you are online or not, the last time you used our services (the last time you were online), etc.
l Device and connection information. When you install, access or use our Services, we collect device - and connection-specific information. This includes information such as hardware model, operating system information, battery level, signal strength, application version, browser information, mobile network, connection information (including phone number, mobile carrier or ISP), language and time zone, IP address, device operation, and identifiers.
l Location information. When you choose to use location-related features, such as when you decide to share your location with your contacts or view nearby locations or locations shared with you by others, we collect and use precise location information from your device with your permission. And when you use the SOS emergency call feature, we also collect and use precise location information from your device with your permission so that your contacts and business managers can better handle such emergencies (when applied in the background, you need to obtain the authority of the location information from the background). We also use your location information for diagnostic and troubleshooting purposes.
l Cookie. We use cookies to operate and provide our services, including to provide web-based services, to improve your experience, to understand how our Services are used, and to customize the services. For example, we use cookies to provide our services for web and desktop and other web-based services. We may also use cookies to understand which of our Help Center articles are most popular and to show you relevant content related to our services. In addition, we may use cookies to remember your choices (such as your language preferences) in order to provide a more secure experience or to customize our services for you.
How do we use information
We use the information we have (at your choice and under applicable law) to operate, provide, improve, understand, customize, support and market our services. And that's it:
l Our services. We use the information in our possession to operate and provide our services, including providing customer support; To complete a purchase or transaction; Improve, repair and customize our services. We also use the information we have to understand how people use our services; Evaluate and improve our services; Research, develop and test new services and features; And perform troubleshooting activities. When you contact us, we will also use your information to respond to you.
l Safety, security and integrity. Safety, security and integrity are an integral part of our services. We use the information we have to verify accounts and activities; Combating harmful practices; Protect users from adverse experiences; Promote safety, security and integrity within and outside our services, for example by investigating suspicious activity or violations of our Terms and policies, and ensuring that our Services are used lawfully.
l Business interaction. We enable you to communicate and interact with other users in the enterprise using our services, including real-time intra-group voice call, private call, video call and instant message communication, your speech can be heard by other members of the group immediately, and you can send them voice files, videos, pictures, etc., to exchange information in various aspects, so as to achieve more efficient. Secure communication makes transaction processing more secure and efficient.
l Specific types of information, processing purposes:
Information | Processing purposes |
Registration data and login data. Your account number, alias, login password, user profile picture, IP address, account identifier, mobile number, region, language. | Set up your account and facilitate your login; - Facilitate communication between PTT and PTT users; - Convenient for you to use PTT function; - Enforce our terms, conditions and policies; - Real-time voice and video calls using PTT; - Communicate with you to inform you of changes to PTT; - Provide you with personalized user support; Develop new and improve existing services and tools we use to detect account violations and improve account security and quality; - Provide language and location customization; - Facilitate better communication between you and the enterprise (administrator); - To protect any rights, property or safety of us or other users of PTT; Manage PTT and use it for troubleshooting, data analysis, testing, research, security, fraud detection, account management and investigation purposes. |
Shared information - personal data. Any information you include in your publicly visible PTT profile, including your PTT ID, name, and photo. | - Allow your profile data to be shared with other PTT and PTT users; - Allow you to log in or otherwise connect to third-party services using your PTT ID; - Convenient for you to use PTT function; - Provide you with personalized user support; - Provide language and location customization; Develop new service and application experiences and improve existing service and application experiences; - Maintenance and PTT platform business and account management; - For troubleshooting, data analysis, testing, research, security, fraud detection and account management. |
Sharing information - archival media. This includes all information you provide to other users or information about you provided by other PTT and PTT users, including instant messaging chat and location sharing. | - Allow your profile media to be shared with other PTT and PTT users; - Provide location customization; Develop new service and application experiences and improve existing service and application experiences; - Maintain and manage the PTT platform; - For troubleshooting, data analysis, testing, research, security, fraud detection and account management; - Develop and improve the tools we use to detect account breaches and improve the security and quality of PTT accounts. |
Chat data. Communication between you and other users or groups of users. We do not keep chat data permanently on our servers, It will only be delivered to your intended recipient via our server. Chat data is stored only on your device and the device of the user to whom you send communications, unless your recipient copies, pastes and saves any of your communications elsewhere. | Provide our communication services. - Voice and video chat messages for instant voice communication between you and other PTT users or groups; - Text media Instant Messaging chat messages, which are used for text or voice, picture, or video file communication between you and other PTT users or groups. |
Contact list. Contact list on your device and PTT group chat list. | - Connect you with other PTT and PTT users; - (with your group chat list) develop and improve the tools we use to detect account violations and improve the security and quality of our wechat accounts; - Convenient for you to use PTT function. |
Collect information automatically. See above for defining usage and log information, device and connection information, etc. | - For troubleshooting, data analysis, testing, research, security, fraud detection and account management. |
Location data. See Location information in Automatically Collected Information above. Please note that your use of location-based services is subject to the terms of use and privacy policies of third party service providers that support location-based services for such services. | - Facilitate your use of location-based services such as: • When you decide to share your location with your contacts or view nearby locations or locations shared with you by others, we collect and use precise location information from your device with your permission; • When you use the SOS emergency call function, we also collect and use precise location information from your device with your permission so that your contacts and business managers can better deal with such emergencies(when applied in the background, you need to obtain the authority of the location information from the background); • Facilitate the enterprise to manage members and account management; • We also use your location information for diagnostic and troubleshooting purposes; - For security, fraud detection and account management; - Language and location customization. |
Third-party SDKs use this instruction | - In order to facilitate your use of PTT functions and provide you with a better experience, our APP uses some services provided by third-party SDKs, such as: • After you have consented to use Location services, we will access Amap Location and Maps' SDK to enable you to share your location with other friends and users and to display other users' location information on your device. The Privacy policy can be viewed by visiting the following link: https://lbs.amap.com/pages/privacy/ • After you agree to use Location Services, we will access the Google Maps SDK so that you can better display your location and that of other users you specify on your device (when other users have given permission to view the location); • We access the sdk of Tencent Bugly to collect and report crash information, including time, installed applications, device model, system version, ROM, CPU structure, network status, etc., for troubleshooting, data analysis, testing, research, security, fraud detection and account management. Please refer to the link for a specific privacy policy, detailed list of information collected and instructions: https://static.bugly.qq.com/bugly-sdk-privacy-statement.pdf - These embedded third party services may collect personal information about your end users and these third party services are operated by the respective third party. - The collection and processing of information by the above service providers is consistent with their own privacy terms and does not apply to this Policy. In order to protect your legitimate rights and interests, if you find that these SDKs or other similar applications are risky, we recommend that you immediately terminate relevant operations and contact us in a timely manner. |
List of permissions we need to use
Permissions | Purpose of use |
Phone status read permission (Including reading the running status of the mobile phone, including signal, user phone number information, phone model, language used, software and hardware characteristics information, IMEI, ICCID, etc., as well as other relevant information that the APP needs to know.) | - Allow your status data to be shared with other PTT and PTT users; - Allow you to log in or otherwise connect to third-party services using your PTT ID; - Convenient for you to use PTT function; - Provide you with personalized user support; - Convenient account management and enterprise customized management; Develop new service and application experiences and improve existing service and application experiences; - Maintenance and PTT platform business and account management; - For troubleshooting, data analysis, testing, research, security, fraud detection and account management. |
Read and write external storage permissions | - User avatar setting and storage; - For you to share pictures, videos and audio files with other PTT users; - Convenient download and storage of files when the APP is updated; - For the storage of personal account profile and other temporary files; - Intercom voice and call record storage, if necessary, can be used as evidence of disputes; - Store records of your operations with your permission, apply operating status records, save as logs for troubleshooting, data analysis, testing, research, security, fraud detection and account management, etc. |
All file access permissions （MANAGE_EXTERNAL_STORAGE） | -It is to obtain some pictures and video files of external storage, read local picture files for avatar settings and share with other PTT members; -The video and audio files are mainly used to communicate and share with other users. |
Photo permission | - Account scanning login, you can scan the QR code given by the background administrator for quick account acquisition and login; - Avatar Settings, easy for users to change personal personalized avatar; - Take pictures and videos, share your pictures and video files with other PTT users; |
Album permissions | - Avatar Settings, easy for users to change personal personalized avatar; - Share pictures and video files from your album with other PTT users; |
Location permission | - Facilitate your use of location-based services such as: • When you decide to share your location with your contacts or view nearby locations or locations shared with you by others, we collect and use precise location information from your device with your permission; • When you use the SOS emergency call function, we also collect and use precise location information from your device with your permission so that your contacts and business managers can better deal with such emergencies(when applied in the background, you need to obtain the authority of the location information from the background); • Facilitate the enterprise to manage members and account management; • We also use your location information for diagnostic and troubleshooting purposes; - For security, fraud detection and account management; - Language and location customization. |
Microphone permission | - Facilitate real-time voice communication with other PTT users; - Use microphones to record video calls or voice calls to facilitate real-time information communication and transmission; - Can be recorded locally and then send the complete voice share to your designated PTT user or group; |
Permission to send text messages and make calls | - When using the SOS feature, it may be necessary to send text messages and make phone calls to other users to inform contacts of an emergency. |
The above permissions will only be opened when the user explicitly allows the use of the application, and the application will not be used or shared with other people or enterprises in other circumstances.
PTT will disclose your personal information, in whole or in part, in accordance with your personal wishes or as required by law in the following cases:
1. Disclose to third parties with your prior consent;
2. In order to provide the products and services you request, you must share your personal information with third parties;
3. Disclosure to third parties or administrative or judicial bodies in accordance with relevant provisions of the law or requirements of administrative or judicial bodies;
4. If you violate relevant Chinese laws and regulations or PTT service agreement or relevant rules, you need to disclose to a third party;
5. If you are an intellectual property complainant and have filed a complaint, you should disclose it to the respondent at the request of the Respondent so that both parties can deal with possible disputes over rights;
6. In the transaction created on the PTT Platform, if any party to the transaction performs or partially performs its transaction obligations and requires information disclosure, PTT has the right to decide to provide the user with contact information and other necessary information to the other party for the purpose of facilitating the completion of the transaction or resolving the dispute;
7. Such other disclosures as PTT deems appropriate in accordance with laws, regulations or Website policies.
Information you share with us
You share your information when you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support and market our services.
l Send your information to the person you choose to communicate with. You share your information (including messages, location information, etc.) when you use and communicate through our Services.
l Information related to your account. Your phone number, profile name and account avatar, messages viewed and message receipts are available to anyone who uses our Services, although you may configure your service Settings to manage certain information available to other users, including businesses, with whom you communicate.
l Your contacts and others. Users (including businesses) with whom you communicate may store or forward your information (including your phone number or messages) with others inside and outside our services. You can contact your business management from the administrative back office to control who you communicate with on our services and certain information you share.
l Third party services. When you or others use third-party services or other company products that are integrated with our services, these third-party services may receive information about what you or others share with them. For example, if you use the Location precision location function, you will use Autonavi Location or Map SDK, they will obtain and collect your location information with your permission; For example, we will collect your device information, APP usage information, software usage status, etc. with your permission and report it to Bugly SDK. When necessary (APP crash, abnormal program function, etc.), we will analyze, optimize and solve program problems or improve user experience to provide users with better services.
Account creation and use
l provide personal registration information as required by Inrico PTT when registering for a PTT account;
l Personal data of users created and obtained by Inrico PTT from business partners through lawful means;
l Inrico PTT will not provide, sell, rent, share, or trade your Personal Information to any unrelated third party, unless you have obtained your prior permission, or such third party and PTT (including Inrico PTT affiliates) individually or jointly provide services to you, and after the service is completed, Will be barred from accessing all previously accessible materials;
l Inrico PTT also does not allow any third party to collect, edit, sell or disseminate your Personal Information in any way. If any Inrico PTT Platform user engages in the above activities, Inrico PTT has the right to immediately terminate the service agreement with such user upon discovery;
l or the purposes of serving users, Inrico PTT may use your personal information to provide you with information of interest to you, including but not limited to sending you product and service information, or sharing information with Inrico PTT partners so that they can provide you with information to send information about their products and services (the latter requires your prior consent).
Manage and retain your information
We store information for the purposes identified in this Privacy Policy, including providing our services or other legitimate purposes, such as complying with legal obligations, enforcing and preventing violations of our terms, or protecting or defending our rights, property, and users. The storage period is determined on a case-by-case basis, depending on factors such as the nature of the information, the reasons for collecting and processing the information, the relevant legal or operational retention requirements, and legal obligations.
If you want to further manage, change, restrict or delete your information, you can do so through the following tools:
l Change your profile name, login password and profile picture. You can modify your profile picture at any time in "Settings" - "User" - "Avatar", and you can also change your profile name, login password and other information at any time in "Settings" - "User" - "Private Function".
l elete your PTT account. You can contact your business administrator to delete your PTT account.
Information security specification
l Inrico PTT account has security protection function, please keep your user name and password properly. Inrico PTT will use encrypted user passwords and other security measures to ensure that your information is not lost, abused, and tampered with. Despite the above security measures, please note that there is no such thing as "perfect security measures" for information networks;
l Under the conditions stipulated in the user Service agreement and relevant national laws and regulations, you may voluntarily cancel or delete the user account;
l When the user decides not to use any of the services provided by Inrico PTT, the user may, under the guidance of the user, unregister or delete the Settings in the Account Services;
l Inrico PTT will delete the information in the account in a timely manner after the user cancellations the account or delete or anonymize the information in accordance with the Service agreement;
l After the account is closed, the information in the account will not be recovered. Inrico PTT will not be responsible for any inconvenience or loss caused by this.
Changes to this Privacy Policy
(a) If you decide to make changes to this Privacy Policy, we will post those changes in this Policy, on our website, and where we deem appropriate, so that you understand how we collect and use your personal information, who has access to it, and under what circumstances we will disclose it;
(b) InricoTechnology Co., Ltd. reserves the right to amend this policy at any time, please check from time to time. If there is any major change to this policy, Inrico Technology Co., Ltd. will notify through the website notice.