Your Position:Home>FAQ

Common problems in the use of Radio

Q: How to maintain the device?
A: When the device is used for a long period of time, the pusher, control knob, and housing are easily to get dirty. Remove the control knob from the device and clean the housing with a neutral detergent (do not use strong corrosive chemicals) and a damp cloth. Use of chemicals such as detergents, alcohols, sprays, or petroleum chemicals may cause damage to the housing and the surface of the device; 2. Handle gently, and do not carry it by antenna; 3. When not using accessories such as headphones, please cover it with the dust cover (if equipped).

Q: What should we do if electromagnetic interference due to electromagnetic compatibility?
A: To avoid electromagnetic interference and/or problems caused by electromagnetic compatibility, turn off the device when the ¡°OFF RADIO¡± slogan is attached. For example, a hospital or other place where health care medical equipment is used. When you fly, you should also turn off the radio as required.

Q: Battery usage precautions?
A: Use original batteries supplied or approved by Inrico; 2. If metallic conductors such as jewellery, keys, or beads touch exposed electrodes of the battery, all batteries may cause damage or personal injury. Please be careful with batteries that have already been charged, especially when you put them in pockets, wallets, or other metal containers. 3. Pay attention to charging in a 5 to 40 degree environment. If this temperature range is exceeded, the battery life may be affected and it may be insufficient to fill the rated capacity.

Q: What are the safety precautions during the use of the radio?
A: In a car with an airbag, do not place the radio in the range that may be involved when the airbag is deployed. If the radio is in the range of areas that may be involved when the airbag is deployed. Once the airbag is rapidly deployed, the radio may injure the inside of the vehicle with great impact; 2. In a potentially explosive atmosphere or occasion, unless the walkie-talkie passes Special certified explosion-proof, the radio must be turned off. In potentially explosive atmospheres, electric sparks will cause explosions or fires; 3. Do not replace or charge the battery in a potentially explosive atmosphere. Installing and removing the battery may cause electric sparks and explosions. 4. Close the radio before making it near the blasting area and detonator area to avoid possible explosion.

Q: Antenna usage precautions?
A: Use only original or approved antennas from Inrico. Unauthorized antennas, modified or added accessories may damage the radio or violate the regulations of the the relevant Ministry; 2. Do not hold the antenna by hand when using it; 3. The antenna cannot be unscrewed. Otherwise it is easy to burn out the power tube when it is transmitting. 4. Do not use a damaged antenna. When transmitting, if the damaged antenna touches the skin, it may cause minor burns.

How to choose radio

Q: What should we do before we purchase device?
A: Customers should apply local certificates about device, according to the documents including CE,FCC, ROSH test report provided by manufacture.

Q: What is the difference between Analog radio and digital radio
A: Traditional analog walkie-talkie is the voice, signaling, signal modulation in a continuous wave mode to the radio carrier frequency, and after amplification and other optimization of a communication mode. With the technology is mature, perfect system, the cost is relatively low.
Digital walkie-talkie is the digital voice signal to a specific digital coding and specific base band modulation form, and the use of digital signal processor to optimize the data communication mode. Compared with traditional analog walkie-talkie, it has obvious advantages such as strong anti-interference ability, high confidentiality, narrow bandwidth of channel and strong data transmission capability.

Q: How to choose between UHF and VHF, which transmission range is longer?
A: Transmission range under certain conditions will be different.Wavelength for UHF device and VHF are different, transmission losses are not the same. If device used in building dense cities  ,  UHF device will be a good choice; if device used in open spaces, like marine, wilderness, VHF device will be better.

Q: why is there a radio frequency limit for using a walkie talkie?
A: To ensure that most users¡¯ communication have no interference, and frequency resources will be utilized reasonably, frequency utilization has been divided by national radio management committee , who stipulates that different industry using the corresponding frequency range. To purchase the walkie-talkie, users must apply frequency points from national radio management committee

Q: Is there a charge for using radio?
A: There is no charge for using analog radio.No matter how often you use it, annual frequency occupancy fee for each device is very low, and the public channel is free.

Q: Why does device have no sound after using earphone for a while ?
A: Please change CTCSS, while changing all radio signals in the group., or apply to change frequency point.

Q: Can we make a call by walkie talkie?
A: If network is available, radio can make a phone call. Otherwise, device can not make a phone call and only support analog feature .

Q: Will there be radiation problems by using walkie talkie?
A: Radio designed to meet the Ministry of Information Industry [2001] No. 869 document-related
provisions, will not harm the human body, and not close to the body when using the radio call, but the body 5-7 cm from the call.

Q: What factors affect the distance walkie-talkie call and effectiveness?
A: 1 System parameters: 1) the transmitter output power is stronger, the greater the coverage of the transmitted signal, the farther distance communication. However, transmission power can not be too large, transmission power is too large, not only power, influence amplifier component life, and strong interference, influence others call quality and may have radioactive contamination. National radio regulatory organ of communication devices transmit power are clearly defined.
2) communication equipment to receive the higher the sensitivity, communication from the more
3) the antenna gain in the antenna and matches the machine, typically, the antenna height increases, enhancing the ability to receive or transmit. Hand-held walkie-talkie antenna used is generally spiral antenna, its bandwidth and gain than other types of antennas to be smaller, more vulnerable to human impact.
2  Environmental  factors:  Environmental  factors  are paths,  trees  density,  environmental electromagnetic  interference,  buildings,  weather  conditions  and  terrain  differences  and  so on. These factors and other parameters directly affect the signal field strength and coverage.
3 Other factors:
1) battery, when battery power is low, call quality will deteriorate. Serious, there will be noise,
thereby affecting the normal call.
2) antenna matching, and machine-frequency band antenna is inconsistent, the antenna impedance mismatch, will seriously affect the distance calls. For users, the switch to the antenna should pay attention to tighten the antenna, the other can not just use the non-manufacturers with the antenna, can not use the machine does not meet the frequency of the antenna.

Daily Maintenance And Safety Precautions

Q: What are the common problems when testing the radio?Q: What are the common problems when testing the radio?
A: Frequency point interference: there are often serial frequencies or received noise from other radio stations to interfere with the normal use of the interphone. There are three processing methods: 1 change the frequency. 2 add subaudio or DTMF etc. 3 reduce the noise level (applicable when individual machine receives interference under the same conditions) 2. Proximity: when the communication distance between the radio and the actual needs is several meters, the machine power and noise level can be adjusted to achieve. After adjustment is still unable to improve when considering the installation of transfer desk to solve. 3. Voice discontinuity: interphone communication often occurs at critical distances, where noise levels can be adjusted or received subaudio cancelled. Test effect. 4. Howl: roars occur when the two intercom communications occur only a few metres or closer. This is a normal phenomenon, can be closed to the appropriate size of the sound to solve.

Q: When using the walkie talkie, the receiver receives a small voice or interrupted voice. Why?
A: Please check if the microhole of MIC is blocked (if so, please return the radio to your Inrico authorized dealer for maintenance)

Q: How to deal with when there is no display or error display on the radio with LCD?
A: This happens because of the poor connection between the LCD and PCB. The possible cause of this is that the radio was dropped and not used properly. (please return the radio to your Inrico authorized dealer for maintenance)

Q: How to deal with when the radio reception is intermittent and noisy ?
A: Please confirm if the radio is beyond its communication distance or there are tall buildings in arounds  and the user is in the cellar etc. (please send maintenance station for fix)

Q: How to use the scanning function of radio?
A: 1. Scanning function can be used to find the channel with signal in the preset frequency; 2. Press the scan button to turn the scan on or off.

Q: How long is the communication distance of radio?
A: The distance from conventional radio in an open area can be up to 8-10 km, and urban area can reach 3-5 km. In the case of tall buildings or high mountains, the distance will be relatively short. When there is network support, the radio  can be up to dozens of kilometers away. The network uses the relay station (also called base station or relay station) to automatically receive the transmitting signal from the radio,then amplify and transmit it. The network can expand the coverage of radio communication, extend the distance between calls,it can up to 10-20 km (hand-held intercom) or 30-50 km (vehicle-mounted walkie-talkie) in an open area. Also it can cover the basement in the building¡¢ Underground parking factories,¡¢fire corridors and other serious shielding, usually referred to as the corner area.

Q: Dose the radio only can receive but transmit ?
A: Please Check if the PTT button is jammed or not. Normally  there should be a slight "patter" when pressing the PTT.

Q: How should i do when the radio is unable to turn on or power off frequently
A: Please check the battery contacts properly on the radio .or if it is broken or twisted.

Q: When receiving ,the voice is very low,why?
A: Please check if the microhole of MIC is blocked (if so, please return the radio to your Inrico authorized dealer for maintenance)

Q: What should i do if the radio is dropped into the water?
A: Take the radio out of water as quick as possible and remove the battery as quick as possible. Swing the water out of radio and put the radio at the place where the ventilation is good so that the radio be dried quickly. At last but not least, return the radio for maintenance as early as possible.

Q: Why is the radio communication range shorter than before but the antenna sensitivity becomes poorer?
A: Please check the antenna and make sure it is a good one. Also please check the antenna socket is not damaged or loosened. If so, please return the radio for maintenance.

Q: After the radio is programmed ,there are noise from radio like¡±dudududu¡±,what is wrong?
A: This happens because the radio is wrongly programmed. This noise is an indication that the channel frequency programmed is out of the frequency range supported by this radio. Please check your setting or turn to a professional engineer for help.

Q: My raido could not scan the channel ,how should i do ?
A: This happens because when the radio is programmed, the channel is not included into the scan list. Or the whole channel scan function is not turned on for the radio. Please turn to a professional engineer to troubleshoot this problem.

Q: Why there are some other menber¡¯s voice in my frequency?
A: Please change the signal tone of CTCSS and must change the tone of all radios in the group, or apply for a change of frequency.

Q: Why couldn¡¯t i communicate with other group member ?
A: First, please verify that the channel frequency and the CTCSS you are using are the same as those of your group members. If the channel frequency and the CTCSS are the same, please check that your group members are within the radio coverage.

Q: After a period of time ,the radio works well ,but no sound from my earpiece.why?
A: The socket inside the radio has been damaged.please insert the socket again .if not , Please return the radio to your Inrico  authorized dealer for maintenance.

Q: After a period of time ,there is no sound from my earpiece.why?
A: Please change the signal tone of CTCSS and must change the tone of all radios in the group, or apply for a change of frequency.

Common questions about batteries

Q: What is the Instruction for the battery use?
A: 1.Please use original or INRICO approved battery; 2. If metal conductors such as jewelry, keys or beads touch the bare electrode of the battery, all batteries may cause damage or personal injury. Be careful with batteries that have been charged, especially when you put them in your pocket, wallet, or other metal container; 3. Charging should be carried out in an environment of 5~40 °C. if beyond this temperature range, the battery life will be affected and the capacity may not be fill charged.

Q: How long is the battery use time?
A: The use time of full capacity battery is related to the use frequency and the environment. Normally, the use time of the radio is 8-12 hours after the radio is full charged. If you use the radio to receive and transmit with high frequency, the battery usage time may be less than 8 hours, but if the frequency is small, battery use time may be up to 16 hours or more.

Q: Is it useful to charge battery another hour after charging base light green with full capacity?
A: The radio Ni-MH / Ni-CD battery use charging base,the charge voltage is 8.7V.The regular Ni-MH / Ni-CD battery charger has the characteristics of first constant current, posterior constant voltage, and red light at the beginning of charging. The fast charging current is 0.6-0.8A, the full charge current is 200 mA. after filling then turn green light. Most chargers are still charged with tens of mA small current trickle to keep the battery energy. The charging voltage of Lithium battery is less than 8.4V. The end of charge voltage is determined by the charger and radio Lithium battery (with protective panel). The charging mode is mainly voltage detection, when the voltage is filled to the valve, The internal circuit of the charger or the switch valves of the radio Lithium battery protective panel will be turned off immediately, at that moment the charger turns green light, and it is useless to charge for another hour.

Q: It won't last long after the battery is full charged?
A: Battery life is up, please change the battery. (the normal charge and discharge times of Ni-MH battery are 300-400 times, and Lithium battery is more than 400 times)